Privacy policy

7DOTS Limited is part of the Adina Seven Limited Group. This privacy policy explains how we use any personal information we collect about you when you use this website or our services.

What information do we collect about you?

We collect information about you when you register with us, make an enquiry, or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, or participate in competitions. Website usage information is collected using cookies and similar technologies.

The types of personal data we may collect include:

  • contact details such as name, email address and phone number
  • company information such as job title and organisation
  • details of enquiries, orders and communications with us
  • information about your use of our website (including IP address, browser type and browsing activity)
  • marketing preferences

How will we use the information about you?

We use your personal data so that we can:

  • provide you with services and manage your account
  • communicate with you about our services and respond to enquiries
  • send you information (with your consent or where we have a legitimate interest) about products and services we think may be of interest to you
  • personalise your visits to our website
  • comply with legal obligations

We may share your information within the Adina Seven Limited Group of companies so that they can offer you their products and services. We will not share your information with companies outside the Group for marketing purposes unless we have your permission.

We may also share personal data with trusted suppliers who provide services on our behalf (for example IT hosting providers, analytics, and marketing platforms). All such providers are required to keep your information secure and use it only for the purposes we specify.

Where we use service providers or partners outside the UK (for example HubSpot, LinkedIn or Google), we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement or standard contractual clauses.

Our lawful bases for processing

We process personal data on the following lawful bases:

  • to perform a contract with you (for example when providing services)
  • to comply with a legal obligation (for example financial record-keeping)
  • where we have your consent (for example for direct marketing by email)
  • where it is in our legitimate interests and these are not overridden by your rights (for example improving our website, preventing fraud, or developing our services)

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you can opt out at any time.

You have the right to stop us contacting you for marketing purposes, or sharing your information with other members of our group, at any time. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link in our emails or contact us directly.

Your rights

You have a number of rights under data protection law. These include the right to:

  • access the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your data (“the right to be forgotten”)
  • restrict or object to our processing of your data
  • request a copy of your data in a portable format
  • withdraw consent where you have previously given it
  • not be subject to automated decision-making that has legal or significant effects on you

If you wish to exercise any of these rights, please contact us using the details below.

Retention of your data

We keep personal data only for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements. For example:

  • customer account records are kept for seven years after the end of our relationship to comply with financial regulations
  • marketing data is kept until you withdraw consent or opt out
  • website analytics data is kept in accordance with our cookie policy

Cookies

Our website uses cookies and similar technologies to improve your experience, analyse traffic, and support marketing. For details of the cookies we use and how to manage your preferences, please see the cookie section below.

Changes to our privacy policy

We keep our privacy policy under regular review and will post any updates on this page. This privacy policy was last updated on 27th August 2025.

How to contact us

If you have any questions about our privacy policy or the information we hold about you, please contact us:

By email: [email protected]

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your personal data. More details are available at www.ico.org.uk